Support

Dead card? Send the PAN and seller name to [email protected] - replacement or credit inside 30 minutes.

24/7 by email. First reply averages under 3 minutes.

Email — [email protected]invoices, big packs, reseller applications FAQinstant answers before you write Replacement policywhat is covered and what voids it

To get a card replaced send: the order reference, the card number, and a screenshot or short recording of the decline with the error visible. Without the card number in the shot the ticket is closed. Window is 30 minutes from delivery.